77sbc's Privacy Policy
Here is our complete and transparent explanation of how your personal information is collected, what it is used for, and how it is kept secure.
Introduction & Scope
This privacy policy ("Policy") applies to the 77sbc platform and all related services. By using our website, you agree to the terms of this Policy. If you do not agree with any term of this Policy, please refrain from using our services.
77sbc is committed to providing a safe, transparent, and reliable online gaming environment for Bangladeshi users. Through this Policy, we want our users to understand how their personal information is processed, what rights they have over that information, and how we protect their privacy.
This Policy applies to the following:
- All users of the 77sbc website and mobile platform
- Registered members and account holders
- Any visitor who accesses the website, regardless of registration
- Anyone who contacts 77sbc customer support
What Information We Collect
Identity Information
During account registration and while using our services, we may collect the following information:
- Full name and date of birth
- Email address
- Username and password (stored in encrypted form)
- National ID or passport details (for identity verification)
- Residential address
Financial Information
For transaction processing and fraud prevention, we collect:
- Deposit and withdrawal records
- Payment method details (bKash, Nagad, Rocket, or bank account numbers — masked data only, not full numbers)
- Transaction history and betting records
- Records of bonus and promotional benefit usage
Technical Information
Automatically collected to improve our service quality and ensure security:
- IP address and device identifiers
- Browser type and operating system
- Login time, date, and geographic location
- Cookie and session data
- Page visit history
Communication Information
For customer service and support, we collect:
- Live chat conversation records
- Email correspondence details
- Complaint and issue resolution records
- Survey and feedback responses
Purpose of Data Use
77sbc uses your information only for legitimate and transparent purposes. We never sell your personal information to third parties. Your information may be used for the following purposes:
Identity Verification & Account Management
Your information is used to verify your identity, create and maintain your account, and ensure secure login.
Transaction Processing
Used to complete deposit and withdrawal transactions via bKash, Nagad, Rocket, or bank transfer, and to maintain financial records.
Fraud & Security Protection
Information is analysed to prevent account hacking, money laundering, unauthorised access, and other unlawful activity.
Customer Service Improvement
Your information is used to resolve your issues and improve the quality of our 24/7 live chat and email support services.
Service Improvement & Personalisation
Used to recommend games based on your preferences and to further improve the overall user experience.
Communication & Notifications
Your contact information may be used to send relevant promotional offers, platform updates, and important security notices.
Cookies & Tracking Technology
The 77sbc website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that improve website functionality.
Types of Cookies
- Essential Cookies: These are necessary for the basic functionality of the website. They are used to maintain login sessions, process secure payments, and similar purposes.
- Functionality Cookies: Used to remember your preferences such as language settings and other personal choices.
- Analytics Cookies: Help analyse website usage patterns to improve service quality.
- Security Cookies: Used to detect and prevent fraud and to keep your account secure.
Cookie Controls
You can control cookies by changing your browser settings. Please note, however, that disabling certain cookies may cause some features of the website to not work properly.
Sharing Information with Third Parties
77sbc never sells your personal information or shares it with third parties without authorisation. However, information may be shared in the following limited circumstances:
Payment Processors
Relevant financial information is shared with the respective payment service providers to complete transactions via bKash, Nagad, Rocket, and bank transfer. These services are governed by their own robust security and privacy policies.
Technology & Service Partners
Technology companies that supply games on our platform (such as Pragmatic Play, Spribe, JILI, and others) may process limited technical data necessary for the operation of their games. These providers are bound by contractual data protection terms.
Legal Obligations
We may be legally required to disclose information in response to a court order, legal process, or valid demand from a competent authority. In such cases, only the minimum necessary information will be disclosed.
Business Transfers
In the event of a merger, acquisition, or asset transfer, user information may also be transferred. In such circumstances, we will notify you in advance, and the new entity will be required to uphold the same privacy standards.
Data Security Measures
SSL Encryption
All data transfers on 77sbc are secured using SSL/TLS encryption technology. This ensures that information exchanged between your browser and our servers cannot be read by third parties.
Database Security
Sensitive information stored in our databases, particularly passwords and financial data, is kept secure using strong encryption algorithms. No employee can access the complete data.
Access Controls
Only authorised personnel, and only to the extent necessary to carry out their responsibilities, may access user information. All access is logged and regularly reviewed.
Regular Security Audits
Our systems are regularly tested by security specialists. Any vulnerability identified is resolved promptly to ensure your information remains protected at all times.
Your Rights
As a 77sbc user, you have the following rights over your own information:
Right to Access
You can request a copy of all information we hold about you.
Right to Correction
If any of your information is inaccurate, you can request that it be corrected.
Right to Erasure
In certain circumstances you may request the deletion of your personal information, though limitations may apply where legal obligations exist.
Right to Object to Processing
You may object to marketing communications and certain types of data processing.
To exercise these rights, please contact us by email. We will process your request as quickly as possible.
Data Retention Period
77sbc retains your personal information only for as long as it is needed to fulfil the purpose for which it was collected, or as required to meet legal obligations.
Active Accounts
All information will be retained for as long as your account is active. This is essential for account management, service delivery, and legal requirements.
After Account Closure
Even after an account is closed or deactivated, certain information may need to be retained for a defined period for legal, regulatory, and dispute resolution purposes.
Technical Logs
Log data collected for security and technical analysis is generally retained for a short period and then deleted.
To learn more about retention periods or to request deletion of your information, please contact our support team.
Protection of Minors' Data
77sbc strictly does not provide services to anyone under the age of 21. This is a platform intended solely for those aged 21 and above.
We do not intentionally collect personal information from minors. If we become aware that a minor has registered by providing false information about their age, their account will be closed immediately and all associated information will be deleted.
If a parent or guardian believes their child has provided information on our platform, please contact us without delay.
Policy Changes & Updates
77sbc reserves the right to update or modify this privacy policy at any time. If any significant changes are made to the Policy, we will inform you in the following ways:
- By publishing a clear notice on the website
- By sending a notification email to registered users
- By noting the "Last Updated" date on this page
Continuing to use the platform after a significant change will be considered your acceptance of the updated policy. We therefore recommend that you review this page on a regular basis.
Privacy Contact
If you have any questions about this Policy or wish to exercise your rights over your information, please contact us. Our support team is available 24/7 to assist in both Bengali and English.
[email protected]